IT Systems Engineer

Wilmington, Delaware, United States Full-time

Swift Financial provides small businesses with easy and fast access to working capital so they can purchase new equipment, hire new employees, and open new locations. We’re proud that we have helped thousands of business owners to realize their passion and dreams. And now we’re looking for a superstar IT Systems Engineer who will thrive in our distinct culture.

 

Founded in 2006, Swift has consistently grown its customers and revenue year over year. And we’re just getting started. In addition to providing more than $1 billion in funding to small businesses, we have been recognized by J.D. Power for providing an “Outstanding Customer Service Experience” in the live phone channel. We have also partnered with industry leaders to develop radically new products. Our management team offers a depth of talent coming from the highest ranks of America’s most prestigious technology and financial services companies, including Amazon, American Express, Bank of America and Chase. Because our leadership has led and built great companies, we clearly understand the balance between delivering huge value to our customers, while also delivering unique advantages to our employees. The goal: create a fun, friendly and collaborative environment with amazingly bright, passionate and talented individuals. 

 

Our ideal candidate will bring passion and enthusiasm as well as creativity and a professional attitude (but not too stuffy), and an impressive background of working with senior leaders and helping them drive results.  

  

Department Overview:

 

The IT Systems Engineer will work closely with peers on the Tech Ops and Dev Ops teams and will be responsible for high level support of Swift’s entire IT infrastructure.  The successful candidate will possess a high degree of passion, innovation, and dedication. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or multiple competing priorities. You must be detail-oriented and eager to learn new systems and technologies, as well as passionate about creating and delivering new technology solutions. The successful candidate will have an entrepreneurial spirit and be able to think big, earn trust, and deliver results.

 

As an IT Systems Engineer at Swift Financial, you will:

 

  • Provide primary support in a Windows Server 2012 and Linux server environment
  • Provide support for tier-1 Windows 7 desktop issue escalation, as needed
  • Support Swift’s internal Active Directory infrastructure
  • Automate processes through scripting, group policy, and configuration management tools
  • Support Swift’s AWS hosted server and storage environments
  • Build and deploy new virtual servers and virtual desktops
  • Integrate new systems in support of key business initiatives
  • Work collaboratively with business leaders and peers within the technology team

 

Qualifications for success:

 

  • Bachelor’s degree or higher
  • Proficiency in supporting Windows 7 and Windows 10 environments
  • Proficiency in supporting Windows 2008/2012/2016 Server environments
  • Proficiency in supporting Linux environments
  • 3 + years experience in solving technical problems at the network, desktop, and server level
  • 3 + years experience building and deploying Windows servers and server solutions
  • 1 + years experience supporting VMware environments
  • Experience supporting Office 365 and other Microsoft subscription service deployments
  • Experience with Microsoft PowerShell and task automation
  • Familiarity with AWS environments and AWS management console
  • Familiarity with Cisco networking and DevOps tools is a plus as is a technical certification
  • Good written and verbal communication skills
  • Excellent problem solving, time management, and interpersonal skills
  • Ability to work independently and with little supervision

Work hours will be between 9 am and 6 pm ET with an expectation of availability at off-hours in the event of critical outages or scheduled installations/maintenance.  The position will report to Swift’s IT Architect.

 

What we offer you:

  • An innovative, collaborative workplace with smart, curious, and driven teammates pushing you and cheering you on
  • A positive and empowered culture where you are encouraged to make a difference
  • Ability for advancement within a high-growth financial technology company
  • A fun, bright, open plan office environment ... including break out areas to blow off steam
  • First-rate medical/dental/vision insurance, flex spending plan, disability and life insurance
  • 401K Match
  • Tuition Reimbursement
  • Flexible vacation and holiday schedule
  • Mobile tools and technology for remote access
  • Fully stocked kitchen with healthy snacks and drinks
  • Friday lunches and happy hours

 

 

Legendary NBA coach Phil Jackson said "The strength of the team is each individual member. The strength of each member is the team." If playing an active support role for one of the most amazing leadership teams in the market gets you excited, please apply today!